We have an oceanfront property on Topsail Island. We had a small area of water damaged carpet from wind-driven rain as well as a hole in the carpet in another room left by a four-legged guest. We called Finesse and Steve went right out to the house to assess the damage. He assured us that Finesse could patch the hole and restore the water damaged carpet by the door and gave us a reasonable estimate. He and the team arrived on time and took care of everything in no time. We couldn't tell where the hole had been and all the carpet looked good as new. We couldn't be happier with the service we received and will definitely use Finesse again.Amy Spraker (Google+ Review), North Topsail Beach, NC
Bob and Matt were great. They called when they were 10 min outs. They were fast and removed all of our stains. They also left us stain remover for future use. I will be calling them again.Laura, Surf City, NC
You don't want to be worrying and wondering if your work is being done correctly and with integrity, do you? Then you need Finesse Pro Services and their dedicated owners and workers to do the job for you. My house had water damage in two rooms just prior to Christmas. What a mess! Finesse came in as soon as I phoned them and efficiently took care of my concerns and the job that needed to be done. I am happy to say that they not only worked around my schedule, but did a superb job, while cleaning up as they finished their daily work. They dried out my house, replaced carpet padding, replaced the laminate flooring, replaced insulation, fixed a leak, and put everything back together just like it was before the water damage. My rooms not only look great, but have no mildew odor, which gives me peace of mind. My sincere thanks to Steve, Jeff, Sebastian, Bob, and Andrea for a super job. The Christian Spirit is evident!Barbara Acee (Google+ Review), Hampstead, NC
Very professional and friendly with very positive results.
Hugh Hargett, Jacksonville, NC
Thanks so much for a job well done. My carpets look fabulous. You all were very professional and did a wonderful job. I will definitely recommend you to everyone and will use you again. Many thanks!
Carolyn Robertson, Holly Ridge
I first wanted to say thank you so much for your help in getting our house dried out and put back together. You were very patient and knowledgeable, which really helped calm our anxiety about the water damage. Your efficiency was really appreciated, as well as the fact that you did what you had to do very precisely - instead of tearing out everything. :)
Novella & Walt Townsend (Jacksonville)
Wonderful people to work with!! Very honest, dependable and have a strong work ethic. I would highly recommend Finesse!! They are proud of their business and it shows. I respect any company willing to go the extra mile for a customer and Steve (the owner) has done this for my husband and I. You will not be disappointed with their work!!Nancy Ganoe Russell (Facebook Review) , Jacksonville, NC
I was extremely satisfied with the service provided by Finesse. The crew was honest, efficient, and friendly. I could've been charged for unnecessary services, but the crew advised that they would be able to remove stains without the extra treatment. Highly recommended to anyone needing their carpets cleaned.Chad Green, Jacksonville, NC
Hands down the best company to deal with. Customer service was amazing. Had driveway done (pressure washed) and carpet cleaned, both came out great. 100% professional! Highly recommended for anyone needing great work done. Thanks guys!Erick Tijerina (Facebook Review), Sneads Ferry, NC
Finesse Pro Services is without a doubt a top notch company! From appointment set up to services rendered I couldn't be more pleased. Very professional staff, courteous, thorough, and affordable. My carpeting looks brand new! The process is quick and drying time minimal. Even removed a couple of coffee stains completely. I am happy to recommend them without reservation. Will certainly use them again.
I can't say enough great things about Finesse. They are so accommodating and reasonably priced and do an amazing job. I called in because my out of state rental property had dog pee stains on the carpet. I was sent a pic by my cleaning lady. What was I to do? I had a guest checking in at 4. This was at 2:30. I called Finesse to ask the soonest they could come out. Jeff answered and said he'd break away from his crew and head over immediately. Jeff text me photos of additional stains that I was unaware of. Jeff promptly spot treated and cleaned and was out in a jiffy. Of course he text pics before leaving. My guests will be checking in soon and all is well. Thank you SO much Finesse! It's been 1 hr and 6 mins since I called you and you made it like it never happened. I will be recommending you to everyone! You make it easy to have a rental that's out of state :)Debra Manfield, N Topsail Beach, NC
All of the great reviews are true. I am very satisfied with the cleaning that Jeff & Sebastian did today of my 8 yr old carpet. I really thought I was going to have to replace it but they got all the stains out without any extra chemicals or charges. Friendly, professional service and fast. Well worth the amt I spent. Would highly recommend this company for carpet cleaning. Ready for the Holiday decorating now.
Barbara Jackson, Hampstead
We were absolutely delighted with how good a job Jeff and Sebastian did. Â Not only are both of your employees consummate professionals who took care of everything - soup to nuts, but they are both great guys. Â Our dog thought so too! Â We are extremely pleased with the entire experience with Finesse and want to pass on our pleasure working with Jeff and Sebastian. Â They are the best!John and Linda Campbell, Surf City. NC
Outstanding Company!!! They arrived on time. Called ten minutes prior to arrival. Matt and Brian were well groomed, professional, courteous, and very knowledgeable. They cleaned all carpets and upholstery. Everything looks brand new. I was honestly surprised at the outcome. It's a nice surprise to find a company that honors its commitment to customer satisfaction. I highly recommend them and will certainly use them in the future.Greg White, Jacksonville, NC
I have to say this was the best cleaning I have received on any of my carpets. I have a home in Surf City and was thrilled to have worked with Finesse. We had a puppy accident and had to call after hours but the owner was very very helpful to come right out from his long day of work. Thank you thank you so much and will sing your praises forever!
Denise Stumpo, Raleigh, NC
Finesse Pro Services just left my house and I cannot thank them enough for their fantastic service. They were on time, professional, friendly, and did a thoroughly fantastic job on my carpets. They even made my teens bedroom look brand new! Trust me, that was a task! This is my second time using their services and I will certainly call on them again anytime I need any of their many, many services. Thank you guys!Angela Kelly (Facebook Review) , Surf City, NC
Finesse Pro Services just cleaned our carpets in our Beach Rental property! WOW !!! Great Jobâ€¦.they were "On Time" and the carpets look beautifulâ€¦. They got the sand and dirt out and we are now ready for our "Renters" to come and enjoy the beach and a "Clean House"!Joanne Garofalo Willcox (Facebook Review), North Topsail Beach, NC
Finesse Pro cleaned my carpet today. What a wonderful job. I would highly recommend them to anyone looking for great service from start to finish.. Thank you so much....Suzanne Cahoon (Facebook Review), Hampstead, NC
Based on the reviews I had read on your website and Angie's list, I decided to give Finesse Pro Services a try. I was not disappointed! They were very professional and did a wonderful job cleaning our carpets. Jeff took the time to answer my questions, and explain the differences between carpet cleaning methods. I would definitely recommend this service.
Cecile Blankenhorn (Landfall - Wilmington)
I have a Sea Ray 380 boat that had soiled and stained carpets that included drink/food stains and stains tracked up from the engine room. Steve and Sebastian did an excellent job cleaning the carpets and applying a Scotchgard protective coating upon completion. As the carpets are cleaned and protected I am looking forward to future use. Hats off to Steve and Sebastian for their hard work and thorough cleaning of the carpets in the boat. I certainly recommend Finesse Pro Services to clean carpets - great job!Mike Prevo, Surf City, NC